being my techie self..

troubleshooting wireless network connections in Windows XP

December 26, 2007

I find that I am losing patience in trying to assist customers with their wifi connection issues. I just wished that they had the gumption to read THE F**KING MANUAL!!! Or at least do a Google search! <sigh> Sorry. It's just PMS. But anyways, if you're having trouble connecting to wireless internet, try to do the following:

  1. Check if you're wireless antenna is ON. (On some computers, it's a switch or a button. It shouldn't be hard to find since it has the wifi icon on it.)
  2. Check if your wireless network adapter is set to enabled in Device Manager. Just go to Start>Right-click My Computer>Left-click Manage>Device Manager. (Note: If you see a bubble saying "Wireless Networks Available. Not Connected.", you can skip this step.)
  3. Right-click on Wireless Network Connection icon, left-click on View Available Wireless Networks. It should list all available wifi networks in your area.
  4. Click on your wireless network and click on the Connect button at the bottom. (For unsecured wifi networks, you can connect to it. Pwede kang maki-squat sa wifi ng neighbor mo. Security-enabled networks require a network key.)
  5. For error "Windows cannot configure your wireless network settings", make sure that Windows' Wireless Zero Configuration service is started. (Start>Run>type services.msc>look for Wireless Zero Configuration. Restart the service if it is stopped.) If started, go to Change the order of preferred networks (still under View Available Wireless Networks window). Under Wireless Networks tab, make sure that box is checked for "Use windows to configure my wireless network settings". You should be able to pick up wifi networks now.
  6. If you're still unable to pick-up wireless networks in your area, try to uninstall and reinstall the wireless network driver. It will reset any settings you have for the wireless network adapter. You can uninstall and reinstall it in two ways.
    • To uninstall, go to Device Manager>Click on (+) next to Network Adapters, right-click on wifi network adapter and left-click on Uninstall. To reinstall, just restart the notebook.
    • Another way would be to remove the driver completely from the notebook. You have to download wireless network drivers to reinstall it. Save the driver to your desktop for easy access. To uninstall, go to Start>Control Panel>Add/Remove Programs>Click on your wireless network driver/utility>Click on Uninstall. To reinstall it, open up wireless network driver file.
  7. If all else fails, reinstall Windows. Really. Last resort na yan.

Note:

If you have any questions/clarifications and/or violent reactions, you can reach me at my email. :D  

 

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